Privacy Policy

This Privacy Policy governs the collection and protection of personal data of individuals who use the zip.ua website (hereinafter — the “Website”) and the services provided through the Website.

We respect the privacy of our users and are committed to complying with the requirements of the legislation of Ukraine, including the Law of Ukraine “On Personal Data Protection”.

1. Collection and Use of Personal Data

When using our Website and services, including placing orders and making payments through the LiqPay payment system, we may collect and process the following data:

  • full name (first name, last name, patronymic);

  • email address;

  • phone number;

  • delivery address;

  • payment card details and other payment information;

  • information regarding orders and transactions.

These data are used solely for the following purposes:

  • providing services and processing orders;

  • executing payments through LiqPay;

  • communicating with the user regarding orders and payments;

  • complying with the requirements of Ukrainian legislation.

2. Disclosure of Personal Data

We do not disclose personal data to third parties, except in the following cases:

  • transferring data to the payment provider LiqPay (JSC CB “PrivatBank”) for processing and confirming payments;

  • cases provided by the legislation of Ukraine.

3. Data Storage and Protection

We take all necessary technical and organizational measures to protect users’ personal data from unauthorized access, alteration, disclosure, or destruction.

Personal data are stored only for the period necessary to achieve the purposes of processing or for the term required by law.

4. User Rights

The user has the right to:

  • obtain information regarding which of their personal data are being processed;

  • request correction or deletion of their data;

  • withdraw consent to the processing of their data;

  • file complaints with the authorized personal data protection authority.

5. Cookies and Analytics

The Website may use cookies and analytics services (such as Google Analytics) to improve performance and analyze user behavior. You may disable cookies in your browser settings, but this may affect the functionality of the Website.

6. Contact Information

For any questions related to the processing of personal data, you may contact us at:

LLC PE “ZIP”

Address: 107-a Shyroka St., Kamianske, Dnipropetrovsk region, 51901, Ukraine

Phone: 0-800-501-831 (Mon–Fri, 8:00–17:00)

Email: office@zip.ua

7. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. All updates will be published on this page.